Custom software and practical AI, built by the team that runs your cloud.
Stop losing hours to manual work
Replace stopgap tools with owned software
Deploy AI safely in regulated environments
Avoid vendor lock-in on the AI layer
Turn siloed data into an AI-ready asset
Clear communication, reliable delivery, and technology built to solve the problem, not just patch it.
As a construction firm, the 2022 ransomware attack shut us down completely. HI-TEX responded immediately, restored operations in days, and rebuilt our entire security stack. Since then, we’ve had zero incidents—and the blocked attack in 2024 proved the system is working as designed.
As a faith-based nonprofit, we underestimated how quickly Microsoft 365 account compromise could escalate into operational and reputational risk. We experienced multiple incidents before fully understanding the exposure. HI-TEX helped us identify the pattern, implement proper identity and security controls, and rebuild our environment into a structured, secure system. The difference is night and day.
We needed a way to scale ultra-personal, white-glove service without losing the human touch that defines our brand. HI-TEX helped us design an AI-driven platform that centralizes client intelligence and streamlines global operations while preserving the level of personalization our clients expect. It’s already changing how we deliver service.
As a national healthcare registry handling sensitive patient data from multiple major hospital systems, compliance and security were non-negotiable. HI-TEX designed and operated our AWS platform end-to-end, guided us through partner security assessments, and maintained full HIPAA alignment throughout. Even the final decommission was handled with the same level of rigor and documentation.
As a federal defense contractor, compliance isn’t optional—it determines whether we can even bid on work. HI-TEX completed our CMMC assessment, helped us understand exactly where we stood, and has been our trusted security advisor ever since. Five years in, they’re still the team we call when it has to be done right.
As a faith-based nonprofit operating across multiple locations, we assumed we weren’t a likely target for cyberattacks. That assumption cost us—five separate Microsoft 365 incidents in under a year. HI-TEX stepped in, identified the root issues around identity and access, and rebuilt our entire security posture. We haven’t had a breach since.
Jason stepped in during a fraud attack and helped secure our email and network. Now we have a managed cyber attack program.
As a fire district, we don’t have the luxury of downtime—our systems have to work every time, without exception. HI-TEX didn’t just support our IT, they built and now manage our entire infrastructure across every station. The 5-year renewal through 2029 speaks for itself.
As a fully remote financial services firm handling sensitive client and retirement data, we needed more than basic IT support—we needed a secure, cloud-first foundation. HI-TEX designed and managed our entire Microsoft Entra ID and Intune environment, giving us enterprise-grade identity and device control without on-prem infrastructure. Everything just works, securely and consistently.
As a CPA firm, tax season is non-negotiable—there’s no room for downtime or uncertainty. HI-TEX helped us transition to a fully remote, cloud-based environment that kept us running through every tax deadline without interruption. Their support and planning made the shift seamless and secure.
Practical software and AI across your business
Modular, API-driven web and mobile applications built on AWS-native services, integrated with the systems you already depend on.
Drafting, classification, and routing built into a real workflow, with staff review and escalation built in.
Custom agents that let your team query internal documents and records directly, with PII exclusion and prompt-injection controls.
Structured, access-controlled data lakes, including HIPAA- and COPPA-governed builds.
Replacing spreadsheets, shared inboxes, and consumer messaging apps with an owned, purpose-built platform.
Native apps with secure sign-in, push notifications, and brand-aligned design, published under your own accounts.
Clean integration with the third-party systems and vendors your organization already relies on.
PII exclusion, prompt-injection mitigation, and audit logging built into the architecture, not added after the fact.
Monitoring, patching, and minor enhancements after launch, so the application stays reliable.
Most businesses don’t need AI for its own sake. They need a system that actually does the work:
HI-TEX Solutions designs and builds custom applications and AI-powered workflows on AWS, from RAG knowledge agents to mobile apps with built-in automation, delivered by the same senior, US-based engineers who manage the AWS environment underneath, with a human always in the loop on what the AI does.
HI-TEX delivers six core capabilities under this service line, each scoped and billed as its own engagement or combined into a larger project.
Not every organization is ready for the same size of engagement, so HI-TEX offers three ways to work together: a fixed-scope project with milestone billing for a first application or AI integration, hourly time-and-materials work for extending an existing platform, and a monthly retainer covering monitoring, patching, and minor enhancements once something is live. A team testing AI for the first time and a team scaling an existing platform both start from the same process; only the size and billing structure of the engagement changes.
Get clarity on whether a custom application, an AI workflow, or both is the right next step for your business.
Every application and AI workflow HI-TEX builds rests on a few non-negotiable fundamentals:
HI-TEX designs and builds custom AI workflows and RAG agents on AWS, scoped to a specific business process. We do not offer a proprietary automation platform product; every engagement is a professional services build tailored to the client’s systems and compliance requirements.
Yes, when it’s architected for it from the start. HI-TEX has delivered HIPAA-compliant AI data platforms and COPPA-governed data lakes with encryption, access controls, and audit logging built in as core requirements, not added after the fact.
Most engagements are scoped as a fixed-price project across discovery, build, and launch phases, so the fee is set before development starts. Ongoing maintenance is typically a monthly retainer covering monitoring, patching, and minor enhancements after launch.
Yes. This is one of the most common starting points: replacing a messaging app or manual spreadsheet process with an owned, purpose-built application, migrated over with a managed transition so nothing breaks for the people using it.
Typical builds use Amazon Bedrock for AI models, Lambda and Step Functions for workflow logic, Cognito for authentication, and API Gateway for integration, backed by a data architecture designed around the specific compliance and access requirements of the project.
No. HI-TEX serves as the full delivery team, including architecture, development, testing, and post-launch support, for organizations that don’t have in-house developers, and can also work alongside an existing technical team on a larger platform.