Today's organizations move infrastructure to the Cloud to simplify and minimize infrastructure-based IT support demands. Unfortunately, the standard support AWS can offer may not be enough for many companies with custom deployments and depending on what services are being used, standard IT services including monitoring, patching and upgrades are still necessary. That’s where further outsourcing AWS Platform support to HI-TEX Solutions can help simplify operations and increase ROI.

Premium support for IaaS offerings provides a solution to fill support gaps when moving traditional infrastructure to the Cloud. Our team of 100% AWS-certified consultants will work with you to craft a solution that is unique to your needs. Services we offer include:

Architect and Deploy Highly Available and Highly Durable AWS Environments minimizing potential outages

Identify and Integrate with existing Internal or Hosted applications for seamless data management

24/7 monitoring of underlying IaaS infrastructure, including CPU, memory, disk utilization and performance, and network connectivity and performance

OS and Application monitoring and support

Critical Systems Patching

Real-time alerts to potential and existing problems triaged by Certified AWS Experts

Coordination with AWS for all underlying infrastructure support

Architecting, implementing, and managing Backup and Disaster Recovery solutions

Licensing for common Microsoft Products and 3rd Party Applications

AWS Select Consulting Partner

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