The traditional Break/Fix IT model just doesn’t cut it with today’s on-demand, real-time business needs. Time spent waiting on repairs is money out the door. Hi-Tex Managed IT Services eliminates the hassle of managing your servers, workstations, mobile devices, networks, software, and security. Whether your IT infrastructure is in-house, a remote site, hosted with a cloud provider or co-located, we have you covered. With our IT Managed Services you will receive:
24/7 monitoring and management of all your IT assets
Complete IT managed services for servers, workstations, networks, software, hardware components, hosted applications, users and vendors
Regularly scheduled maintenance to reduce downtime or outages
Increased up-time for uninterrupted productivity
Professional support from our knowledgeable engineers and support via phone, chat, email, remote or in person
All-inclusive fixed-rate IT services for one monthly fee, whether your equipment is at your location, our data centers or a third party
Hybrid approach freedom—we won’t lock you into a single solution or geographical location, so whether you’re a small start-up or established enterprise, we have the custom IT solution for you.
24/7 monitoring and management of all your IT assets
At Hi-Tex Solutions, with our Managed IT Services, we will work to monitor your network around the clock and manage all of your IT assets in order to prevent issues before they arise. If you are in San Antonio, our IT management services are top-notch for in-person consultations. This includes keeping your software updated, monitoring for any irregularities that could lead to downtime or security breaches, repairing hardware malfunctions as they happen, and more.
Complete IT-managed services
Our Managed IT Services is a holistic approach providing coverage for servers, workstations, networks, software, hardware components, hosted applications, and users. We work to effectively manage every aspect of your IT infrastructure both in-house and in the cloud. We don’t just stop at your infrastructure. Never again will you or your staff have to play middleman with IT and your 3rd party vendors. Hi-Tex Solutions understands integration with your vendors is crucial to your success so we own that relationship directly with your vendors. If you are looking for a managed service provider that will effectively manage your IT infrastructure from top to bottom, look no further than Hi-Tex Solutions.
Regularly scheduled maintenance to reduce downtime or outages
Unexpected downtime and outages can come with major consequences. At Hi-Tex Solutions, though, through our Managed IT Services, we work to prevent downtime and outages entirely through regularly scheduled maintenance after hours.
Increased up-time for uninterrupted productivity
Don’t let downtime throw a wrench in the productivity of you and your employees. At Hi-Tex Solutions, we’ll work to keep your network up and running at all times for uninterrupted productivity. With our stringent Service Level Agreements should the unexpected occur you can count on the professionals at HI-TEX Solutions to respond and get services back up and running in a timely manner.
Professional support
Whatever question you might have or a problem that might arise, our knowledgeable engineers are able to help. Whether it’s via phone, chat, email, remote, or in-person, you can always count on a quick and helpful response from our certified, knowledgeable engineers with our Managed IT Services.
All-inclusive fixed-rate IT services for one monthly fee
At Hi-Tex Solutions, we want our pricing to be as transparent as possible. That’s why we offer all-inclusive fixed-rate Managed IT Services for one monthly fee whether your equipment is at your location, our data centers, or a third-party
Hybrid approach freedom
We won’t lock you into a single solution or geographical location, so whether you’re a small start-up or an established enterprise, we have the custom IT solution for you. This hybrid approach of our Managed IT Services gives you the freedom to select the solution that is perfect for you and your organization. Our staff is certified in VMWare, Microsoft, AWS, and many other platforms allowing us to provide optimal placement for your workloads.
If your business is not quite ready for full-fledged IT Managed Services you can still benefit from our review of your infrastructure and regular maintenance for your servers. Contact us about our Maintenance plan.
