The traditional Break/Fix IT model just doesn’t cut it with today’s on-demand, real-time practice needs. Time spent waiting on repairs means patients are not in chairs. Hi-Tex Dental IT Support eliminates the hassle of managing your servers, workstations, mobile devices, networks, software, and security. Hi-Tex Solutions have you covered. With our Dental IT Support Services you will receive:

24-7-monitor-icon 24/7 monitoring and management of all your IT assets

At HI-TEX Solutions, with our Dental IT Support we will work to monitor your network around the clock and manage all of your IT assets in order to prevent issues before they arise. This includes keeping your software updated, monitoring for any irregularities that could lead to downtime or security breaches, repairing hardware malfunctions as they happen, and more.

server-workstation-icon Complete IT managed services

HI-TEX Solutions Dental IT Support is a holistic approach providing coverage for servers, workstations, networks, software, hardware components, hosted applications, and users. We work to effectively manage every aspect of your IT infrastructure. We don’t just stop at your infrastructure. Never again will you or your staff have to play middleman with IT and your 3rd party vendors.  HI-TEX Solutions understands integration with your vendors is crucial to your success so we own that relationship directly with your vendors. If you are looking for a managed service provider that will effectively manage your IT infrastructure from top to bottom, look no further than Hi-Tex Solutions.

regular-maintenance-icon Regularly scheduled maintenance to reduce downtime or outages

Unexpected downtime and outages can come with major consequences. At HI-TEX Solutions, though, through our Dental IT Support we work to prevent downtime and outages entirely through regularly scheduled maintenance’s after hours.

up-time-icon Complete HIPAA Support and Services

HIPAA doesn’t have to be something to fear. HI-TEX Solutions All-in-one HIPAA Security Service makes meeting your HIPAA obligations easy and pain free. Our trained HIPAA specialists guide you through every step of our process from providing your annual Risk assessment, on-going employee training to company policies and procedures.  Should you find yourself dealing with any security breaches HI-TEX Solutions handles the entire  process, minimizing damages, and protecting your company and good name from an otherwise devastating situation.

support-icon Professional support

Whatever question you might have or problem that might arise, our knowledgeable engineers are able to help. Whether it’s via phone, chat, email, remote, or in-person, you can always count on a quick and helpful response from our certified, knowledgeable engineers with our Dental IT Support.

fixed-rate-icon All-inclusive fixed-rate IT services for one monthly fee

At Hi-Tex Solutions, we want our pricing to be as transparent as possible. That’s why we offer all-inclusive fixed-rate Dental IT Support for one monthly fee whether your equipment is at your location, our data centers, or a third party


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