Hi-Tex Solutions, LLC. (“Hi-Tex”) is a White Glove IT Managed Services Provider and AWS Consulting Partner founded in 1999 with headquarters in San Antonio, Texas. The company designs, engineers, builds, services, maintains, and operates IT infrastructures for its customers in Austin / Corpus Christi /San Antonio / South Texas and across the country. Hi-Tex has been in business for over 15 years and has a long and successful history of serving its customers and providing superior solutions. The level of quality of services delivered, as well as its strength in customer service, are key differentiators for Hi-Tex and allow us to enjoy repeat business from our large customer set. We deliver custom solutions for a more effective working environment, saving you time and money. With our Texas based technicians certified by Microsoft, Cisco and CompTIA and our Network Operations Center (“NOC”) we serve businesses across many industries all over the country.
Using our Managed Service model we continually monitor and remediate issues on the fly. This proactive approach prevents minor issues from becoming major disasters.
Hi-Tex Solutions is noted for fast response time — we usually respond to non-emergency service calls within 4 hours. Our technicians carry most major parts, so we can usually perform the repair or replacement on the spot. If you have a service plan with us, you’ll find that we often detect and respond to network problems before you are even aware of them.
System design, set-up and upgrades
We design stand-alone and network systems to facilitate your local and remote computing requirements incorporating current Cloud and Hosted technologies minimizing your IT spend and maximizing your return on investment. We provide VoIP, Web and eCommerce services in addition to Back Office and Security and compliance.
Our technical expertise and utilization of the highest-quality parts helps ensure that your new system is trouble-free. We’ll perform a complete system analysis of your business and recommend the most cost-effective hardware and the best software package to accomplish your organizational mission. We’ll train you and your staff for optimum use of the system day to day.